Returns & Exchanges
At TAURI, we stand behind the quality of our electronics and offer a hassle-free 30-day return policy to ensure your complete satisfaction. If your device isn't the perfect fit for your lifestyle, we are here to help with a straightforward exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the electronic device in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
Inspection and Refund
Once our technicians receive and inspect your device for functionality, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing